About Vaultline

We started because assembling a disclosure bundle should not take a week

Vaultline was founded in Tallinn in 2018 by two people who had spent years watching confidential documents travel by email attachment, courier and USB stick — and who thought professional services firms deserved something built for the way they actually work.

Our mission

To make confidential document exchange controlled, evidenced and unremarkable.

Professional services firms handle other people's most sensitive material — evidence, financial records, medical administration, deal documents — and for the most part they still move it with a tool designed in the 1980s for informal messages. Email has no concept of revoking access, no reliable record of who opened what, and a size limit that forces people onto whatever workaround they can find.

The workaround is usually the problem. A courier, a personal cloud account, a password shared over the phone: each is a place where a firm's control over its clients' documents quietly ends.

We think the answer is not to make email more secure, but to stop using it as a transport for documents that matter. Put the document in a place you govern, give people a right to see it rather than a copy of it, and keep a record. That is the whole idea, and everything in the product follows from it.

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What we believe

Four things we keep coming back to

Confidentiality is the product

We hold other people's privileged material. Every decision — architectural, commercial, hiring — is checked against whether it makes that material safer or less safe.

Evidence over assurance

We would rather show you a log, a certificate or a report than tell you we take security seriously. If we cannot evidence a claim, we do not make it.

European by construction

We built in the EU, we host in the EU, and we use EU sub-processors. Not as a marketing position, but because it makes the compliance story simple for the firms we serve.

Boring where it counts

Document exchange should be uneventful. We put our creativity into the parts customers never see, and keep the parts they do see predictable.

Leadership

The people accountable for it

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Katrin Mägi

Co-founder & Chief Executive Officer

Katrin spent nine years running document and records operations for a Baltic commercial law practice, where they were responsible for the disclosure process across three offices. The experience of assembling court bundles from a shared mailbox is, by their own account, the reason Vaultline exists. They hold a law degree from the University of Tartu and lead the company's work with regulated customers.

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Jonas Verhoeven

Co-founder & Chief Technology Officer

Jonas builds the platform's storage and cryptography layers, and has an unfashionable enthusiasm for making deletion actually work. Before Vaultline they spent seven years on distributed storage systems at an Amsterdam infrastructure company, and contributed to several open-source encryption libraries. MSc in computer science, TU Delft.

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Aino Laaksonen

Chief Information Security Officer

Aino joined in 2021 to build the security programme that took Vaultline through ISO 27001 and its first SOC 2 Type II. They came from a decade in financial services security, most recently leading assurance for a Nordic banking group, and they are the reason this website has a security page with specifics rather than adjectives.

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Marek Duda

VP Customer Success

Marek leads onboarding, support and the customer success team across the EU. They have spent their career in professional services technology — first as a practice manager at a Prague accountancy firm, then implementing document systems for mid-market firms in six countries. They speak Czech, Polish, German and English, usually in that order before coffee.

History

How we got here

2018
Founded in Tallinn by Katrin Mägi and Jonas Verhoeven, after eighteen months of evenings and a very patient first customer.
2019
First fifty firms, almost all law practices in Estonia, Latvia and Finland. The audit log ships and immediately becomes the most-requested feature in sales calls.
2021
Aino Laaksonen joins to lead security. ISO 27001 certification achieved. Helsinki backup region opens.
2023
First SOC 2 Type II report. Retention policies and legal hold ship after eighteen months of work with records managers at three customers.
2024
The company passes 1,000 customer firms and opens a small commercial office in Amsterdam. E-signature handoff ships.
2026
2,400 firms across 41 countries, 58 people, and still no plans to host anything outside the European Union.

Tallinn — headquarters

Rotermanni 8, 10111 Tallinn, Estonia
Engineering, security, support and commercial.

Amsterdam — commercial

Keizersgracht 241, 1016 EA Amsterdam, Netherlands
Sales and partnerships for Western Europe.

Remote across the EU

Around a third of the team works remotely from nine EU countries, with everyone together in Tallinn twice a year.

Want to work with us — or for us?

We are hiring across engineering, security and customer success, and we are always glad to talk to firms thinking about moving off email.